PLEASE CANCEL ONLINE AT LEAST 2 HOURS IN ADVANCE OF THE CLASS START TIME.
PLEASE READ! MANAGING THE WAIT LIST POLICY:
Many of our classes have been filling up, and the wait list has become a little tricky! So, in an effort to better the process so that we do not have open bikes when wait list people want to ride, please be considerate of the following policy:
If you are on the wait list and a bike opens up, the first person on the wait list will be notified via a system generated email. We request that you reply to that email ASAP and let us know if you can ATTEND OR NOT. It would be very helpful if you would add your cell number into your Clementine account profile so that we have an additional way to notify you in the event that you are added to a class from the wait list. If you are on a wait list and prefer not to provide your cell number, please make sure to check your email for the notification. If you are added to a class, and you have not confirmed your attendance at least 1 hour prior to class start time, then we will remove you from the class and notify the next person on the wait list that they have been added.
Please remember that we have a 5 minute grace period, if there are any open bikes 5 minutes after class start time, then we will release those bikes to anyone who may be at the studio waiting for a no-show, UNLESS, you call/text me to let me know that you are running late and on the way. 732-784-7735